This is the version of our website addressed to speakers of English in the United States. It's sad to see such a big company going so low for few bucks. I paid ryanair after all.Where's my money.. Had to pay triple for another car at the airport. In my personal experience, they ended up doubling the agreed price because of a 1.5 hour delay (which had been anticipated while collecting the car) in returning it. Usually within 24-48 hours full cancellation rates can apply. They told me we could definitely NOT pay with a debit card. It was no longer available and we had to pay more than double for a different car. The rules are ok, but its wasn't my first time and i knew how to read documents. Bye-bye Ryanair - W4NKERS! from my account they said that it was for the rental of the gps I informed them that this was in the original cost of the rental they said that it was not, sadly I did not take a print screen of my rental. I came there to explain- they told me "don't worry" becouse the photo may be wrong/it was there earlier (do they know what od rented?! I have no dealings with RentalCars who also can't help me.Ryanair shouldn't offer car hire and take customer's money if they are not going to sort problems.Utterly shameful.. How can ryan air continue to offer this service.Trip to cork. And in other cases, the smaller airports are actually closer than the city’s main airport. Hired a car through Ryan air. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I was still charged by Ryainair despite not actually hiring the car boked. Never! Oh my God what a cess pit. more. Pick-up Date. Complained immediately, 10 days later got a reply saying I need to contact the car company. Four months later, Ryanair or Cartrawler won’t even acknowledge it, all they do is ask for more paperwork and screenshots. Sure enough a charge was made on the day of the booking from Car Rental on Ryan Air.When I phoned Ryanair helpdesk (seemingly in India) they could see a booking but then fob you off and told me to contact (Cartrawler.com) who I had to phone on a number in Ireland. For example, rent a car in Brussels and it includes limited mileage, whereas a rental in Lisbon includes unlimited mileage. Lowest price guarantee - Exclusive rates for Ryanair customers We promise you the lowest car hire prices. Paid for the car hire at the same time as paying for the insurance. Really Ryanair ? The wait was excruciating. Bad ! A fuel deposit sold as FULL to FULL which obviously means the fuel deposit is refunded is not the case. Eventually the office was closed and we had to pay a night in a hotel. Continue your visit to www.tripadvisor.co.uk. COM who also CANNOT BE TRUSTED! made 48€ for doing nothing. Refer me constantly to RentalCars who then apparently book it with Interrent. © 2020 Trustpilot, Inc. All rights reserved. I phoned the company, Easirent, to inform them and was told the office reopened at 6am the next day. Shouldn't they call the car company?? Major events such as sporting fixtures can see large movements of people who may need a car to get to the venue – and these can occur at short notice. ryanair car hire is not so trustful once something wrong! Would never book car hire via Ryanair againBooking was cancelled while I was on the flight, cost me 200 euros more to book at airport and now Ryanair want nothing to do with it. Very very bad!!! I was charged with 85 euros extra for: 1) agency charges of 7 euros that were not written anywere when i rented the car with ryainair; 2) it was charged an upgrade not required (20 euros) that they say are due to airport tax (big liar); 3) it was charged a fine (50 euros) for not full tank plus 10 euros for fuel. Really ? Worst experience and worst customer service ever! Unless I took europa cars super cover I would have to leave a deposit of 1500€. I came back home and received a mail that there is a news scratch on the roof. You’ll offered a couple the option to purchase the ER, but in many cases, you’re probably already covered by travel insurance. If the car rental company is aware of your arrival details involving cancellation or delay they can exercise leniency – but don’t rely on it. Tried again same message so I booked direct with another company. The car rental bus goes to several car rental companies, however NOT the company used by Ryanair (in my case Easirent Promo). Reserve your next car rental online with Avis save. These prices increase as you get further away from the original destination. Avoid ryanair like a plague. Ryanair Car Rental is a SCAM - Ryanair. I would have not rent the car and postpone my trip if I knew, but they confirmed by email that the office would be open, Ryan air are complicit in insurance scams by their 3rd party vehicle provider in Bulgaria. It's a scam. just recieved email from ryan air with my booking reference,offering car rental in malaga,booked it online 85 euros read these reveiws just cancelled they charged me 50 euros cancelation fee,rip off company i will never use / flywith ryan air again, Blackmailed into buying insurance twice. I flew to Prague means I also paid for the car hire.I made a complaint and then got a mail:------------------------------------Dear Customer,Thank you for contacting Ryanair.I would like to inform you that Ryanair as being an airline does not offer extra services like accommodation, car hire or airport transfer however we are contracted with different companies to advertise their own services on our website.------------------------------------What the FORK! It's sold as full insurance but it only covers you for third party. This means that your best option is to communicate directly with the car rental company. You will just be wasting your time. they told us we would have to cancel it as the correct time , there were no cars available ..so we were charged 48€ to cancel and were left with no car. The rules are ok, but its wasn't my first time and i knew how to read documents. PLEASE DON'T WASTE YOUR TIME AND MONEY. Ryanair deals with Alamo, Avis, Budget, Dollar, Europcar, Hertz, Thrifty and many more. Avoid ryanair like a plague. 4. My advise will be to book directly with the rental companies and then decide on the insurance. After paying for reservation (never used their service till that day) we weren't able to pick up the car at the airport office because my GF paid for reservation. It was my worst experience ever. There were no clear Informations about extra costs and week-waiting to obtain a decision. Ryanair actually sent me confirmation.. What am I supposed to think!? i will never rent a car with these scumbags again, what a horrible company...they just take your money and could not give a toss...i should have known better ...this is the second time this has happened booking a car with ryanair scumbags . they told us we would have to cancel it as the correct time , there were no cars available ..so we were charged 48€ to cancel and were left with no car. 2.i dont even collect the car, i dont know why they charge me that for. What a scam , what a joke ! People please do not rental cars by gold car! They are good at milking money only. 3 days in Catania ended up with a bill of 162 euro instead of the 75€ contracted via the link with Ryanair!?! In my personal experience, they ended up doubling the agreed price because of a 1.5 hour delay (which had been anticipated while collecting the car) in returning it. 3 days in Catania ended up with a bill of 162 euro instead of the 75€ contracted via the link with Ryanair!?! Bad ! There were no clear Informations about extra costs and week-waiting to obtain a decision. At the desk they pushed for me to upgrade. We arrived at Cagliari airport on Saturday 26 October 2019 with Ryanair Gold Car hire voucher, drivers lisence. The deposit is morphed into an unreturnable fuel fee. They have no photos to show me ("it was sended to Germany to decide/ other person made them/ call technical departament/ I know nothing etc). Vehicle types include minicars and economy coupes, compact, standard, and fullsize 4-door sedans, estate wagons, midsize and premium SUVs, and 7-12 seater minivans. Why was the car not waiting forme as I had paid for it? Absolute robbery and they could not care one bit. Fraudulent but Ryanair don't see any problem with leading their customers into the trap like lambs to the slaughter! What you sign at the desk actually changes that to return full and still be legally charged with no refund of a deposit. and is therefore not the ultimate provider of discounts. The car I had was a small dacia. Please just don't bother and book through someone else. F U. No one told me! The plane arrived on time at 10 pm, but the car rental company they arranged closed at 8 pm. Return to a different location. Period. You will just be wasting your time. For example booking in January and February, compared to June when you fly to popular European car rental destinations like Spain, France, Portugal and Italy may provide savings in excess of 50%. Over 30,000+ locations worldwide. Getting around by car means that you will be able to sample as many as possible. That's all very well if their offer is transparent. For most of the UK and Europe it is recommended to make your reservation at least 6 months ahead or more for the sake of availability and price. I booked a car for a week when i booked the flight. I was still charged by Ryainair despite not actually hiring the car boked. Does Ryanair offer a car rental discount? No need for it at all. Unknown to me until an email arrived hours later one booking had been accepted. Bearing in mind we missed getting the car because of a Ryanair delay and the fact we had to stay locally overnight you would think they would be apologetic and refund the amount paid for a car we never had. Hired a car through Ryan air. J'avais prépayé le véhicule réserve par Ryanair Car hire chez Firefly, en même temps que mon billet d'avion Ryanair Tours/Marseille 2 mois à l'avance. I requested a car including a GPS and paid for this when booking, When arriving at Cologne Airport I was informed that they did not have the car I requested however they did give me an upgrade.To my horror when my credit card company contacted me because of a late payment Ryanair / Thrifty have taken £96.00. Had I not checked we'd have been stranded at the airport at 11pm.Not happy. They offer you ridiculously low rates for car rentals when you buy your air ticket with them. What a scam , what a joke ! A fuel deposit sold as FULL to FULL which obviously means the fuel deposit is refunded is not the case. Paid for the car hire at the same time as paying for the insurance. Waste of £17.40 and now cannot get in touch with Ryanair. Typically, the peak seasons are summer and school holidays, public holidays such as Easter, Christmas and New Year. Usually it’s better to compare the benefits in terms of price and rental car models online for the best benefits such as Cheaperthancars or other broker. The last thing you want is car hire problems when you just want to get to your bed after a late flight. A small walk to the end of the long term car park. Booked flights and baggage, then choose to book seats to get priority booking, extra leg room, the flight was 3.1/2 hrs + Food and drinks were serve on the flights, a bit pricey but ok, We seemed to be waiting to get on board flight slightly delayed, then a bit late getting back home, But a enjoyable flight, great service cheap and on time, i fly with ryanair most of the time, i made a mistake on the booking form and you can sort it out for free if you notice within 24 hours. Since returning home I find I have been charged twice and refused a refund because I entered into that agreement with the hire company and not Ryan air. Will I get compensation for my car rental booking if Ryanair cancels my flight? The car I had was a small dacia. Checking the prices of other online rental players such as Cheaperthancars will sometimes give you better savings. They told me they would not accept this and I either paid their excess insurance or no car would be provided. Outside of that changes can usually be made. Had I not checked we'd have been stranded at the airport at 11pm.Not happy. What discounts are available on car rental with Ryanair? Two days later the other email booking arrived but when I cancelled they kept £18.48 for late cancellation. I came back home and received a mail that there is a news scratch on the roof. It's a scam. Booked and the T's and C's clearly stated that we could pay with a visa or mastercard debit card (via Budget rent a car).Ryan took our money straight away but I decided to check with Budget direct. When we arrived at the car rental desk (Thrifty at Charleroi Airport) we were told there were no cars available, nor could they tell us when they would be available. Ryanair booking website said airport charge included and full to full fuel included. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. !. At knock airport a slightly bigger upgrade was offered so I agreed - extra cost of £20 . Always use the customer service supplied by the online booking service on the “manage my booking” link, if language is an issue, as they can usually help. Ryanair take your money at the time of the booking and then pass-on the booking to someone else. 13 58. I found another small mark which I identified and logged it with themInside the car there was a sticker informing that there would be a 100€ fine if the car was returned excessively messy. 9. I have no dealings with RentalCars who also can't help me.Ryanair shouldn't offer car hire and take customer's money if they are not going to sort problems.Utterly shameful.. How can ryan air continue to offer this service.Trip to cork. Travelling to Malaga end of next week and was about to hire a car through Ryan Air as they are our carrier.Not a chance after reading these reviews.I believe these reviews and extend my sympathies to all those that were literally abused by Ryanair and then again by the car hire companies involved.Thanks Trustpilot for posting this info it's so useful to future travellers. Online car rental agents are usually the cheapest and easiest to use, but car hire company websites can sometimes match these if they have a sale. When is the best time to find the cheapest Ryanair tickets and car rental into Europe? I got through to their automated system but having told the automated system that that I wanted to cancel the booking I have now been on hold for over half an hour. Just before I booked again, I phoned my credit card company to check if a charge had been made. Complained immediately, 10 days later got a reply saying I need to contact the car company. I declined.The car had 6 Mark/small dents which they outlined. In the end I began to doubt my memory and thought that perhaps I hadn't clicked the final button to make the booking. Your best deals are booked in advance. I payed a rate of 20 euros for a week (in VERY low season), and the fee they charged for going to the 50m far gas station and spending 5 minutes filling the tank was 30 euros! After that everything was fine, Sicily by car is not customer friendly. If there was an accident I would have to claim through ryan air. This was way above the worst experience I have ever had.Fortunately I returned the car unscathed. You are left at the mercy of the cowboy rental agencies.I lost a bag after my flight, so couldn’t pick up the hire car next day as arranged, that’s my fault so I paid in full and agreed the rental would be cancelled.The next credit card statement showed a vastly increased amount had been charged with no explanation. I explained that I carried my own excess insurance which I have used all over the world. I had to book from scratch, andpay paid three times the amount as they had me over a barrel. Ryanair take your money at the time of the booking and then pass-on the booking to someone else.Despite the functionality looking like it is there, you cannot retrieve any information about the Car Hire booking from Ryanair's website - it is as if the booking was never made. If there was an accident I would have to claim through ryan air. That said I have to mention that they did improve a lot as an air company, getting a much more flexible hand luggage policy. The supplier will require Damage Excess amounts to be available on your credit card at time of rental. The Ryanair.com was just a searching engine, but it hides rules from real renting company as much as it is possibile. Will my car rental firm be aware if Ryanair is delayed or has cancelled my flight? 7. I called and left voicemail that we were running late. How can you charge someone for a service that didn't took place? Ryanair does not deal directly with vendors – your contract is ultimately with the car rental company. Im the email there was no information about how long does it takes to get a decision, so i have lost my time going there. The rear shelf had a sign saying a 500€ fine if the rear shelf was removed.I have hired cars for many years home and abroad. They have stated that I will NOT receive any refund, as a disabled pensioner Please note that I am computer savey so I know my way around when ordering on the PC. This is the worst experience we have ever had! and Ryanair car hire just dont care and said that's what i should pay. Raffaele (26-29 June 2020). Shouldn't they call the car company?? It is just a joke. Book direct for the best Avis car rental experience. So if you are lucky enough to book one of those £1, €2 or $2 tickets on a promotion, make sure you combine it quickly when they come out. Their agreement with Goldcar for example leaves you at a car hire desk abroad signing different terms and conditions to the ones you agreed on the initial Ryanair website. I paid for their full insurance and downloaded the certificate. my advice DO NOT rent cars from this company, in the future I will look at other sites when booking car rental and hotels. People please do not rental cars by gold car! I have no dealings with RentalCars who also can't help me.Ryanair shouldn't offer car hire and take customer's money if they are not going to sort problems.Utterly shameful.. How can ryan air continue to offer this service.Trip to cork. At Goldcar desk I was informed that additional insurance for excess was mandatory since I had been given a “cheap” deal via Ryanair. Travelling to Malaga end of next week and was about to hire a car through Ryan Air as they are our carrier.Not a chance after reading these reviews.I believe these reviews and extend my sympathies to all those that were literally abused by Ryanair and then again by the car hire companies involved.Thanks Trustpilot for posting this info it's so useful to future travellers. 3. i show them that only recipt i have to prove that's how much they should charge me, and they just dont care!!! The rules are ok, but its wasn't my first time and i knew how to read documents.
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